Most Viewed User Manuals
Dedicated to Quality and Simplicity
We believe that great design can make everyday life easier and more enjoyable. That’s why we create kitchen and bathroom accessories that are not only stylish and functional but also built to last. Simple, practical solutions for a better home – that’s what we’re all about.
Frequently Asked Questions
Where can I find Minismus product manuals?
You can find the manuals on our product support page. Simply select your product, and you’ll be directed to the corresponding manual. If you need help, feel free to contact us!
I received my product but some parts are missing. What should I do?
We apologize for the inconvenience. Please contact our support team immediately with your order number. To expedite the process, kindly include a clear photo of the received items. Our team will arrange for a replacement promptly.
What is the warranty period?
All MiniSmus products come with a 2-year warranty from the date of purchase. This covers any manufacturing defects or issues arising from normal use. For warranty claims, please retain your proof of purchase and contact our support team.
Do you repair broken products?
We don't handle repairs directly, but we are happy to help you find a solution. Our products are designed to fix issues with minimal parts. Please send us a photo or video of the defect along with a description, and we'll assess if a part replacement can resolve the issue.
How can I contact Minismus?
You can reach us via email, contact form, or phone. Here’s how:
- Email (Consumer Support): support@minismus.eu
- Contact Form: Click here
- Live chat
- Phone (Consumer Support): +31 85- 401 71 50
Where can I find information about my shipment?
If you placed your order on the Minismus website, you can track your shipment using the provided tracking number for the most accurate status. If you have any questions about shipping or need further assistance, feel free to reach out to us. We’re happy to help!
If you placed your order through a platform like Amazon, Allegro, Bol.com, CDiscount, Kaufland, or another third-party store, your order was fulfilled by that platform. For shipping inquiries, please contact them directly as we do not manage shipments from external websites.
How do I return a product?
If you ordered directly from the Minismus website and wish to return an item, please get in touch with us. We'll guide you through the return process. Keep in mind that returns help reduce waste, so please be sure of your purchase before completing the order.
If you made your purchase through an external platform like Amazon, Allegro, Bol.com, CDiscount, or Kaufland, returns must be handled directly with them. Please contact their customer service for further assistance.
What steps can I take to shop sustainably?
We're happy you're shopping with us! We encourage thoughtful shopping to help protect the environment. Please only order products you truly need to minimize extra shipping and packaging waste. Returns and exchanges create extra CO2 emissions, so we recommend carefully considering your choices before purchasing. If you have any questions or need assistance with your order, don’t hesitate to contact us!